Fast, friendly and efficient
Front of house kept changing appointments all the time, not a great vibe, feels like they are doing you a favour by being there.
I recently came in to have an emergency appointment because I had an awful tooth ache I was seen within a few days, I had a fantastic dentist who calmed me down due to having a terrible fear of the dentist. 100% would recommend this dental practice!
ABSOLUTELY APPALLING SERVICE... **aside from the ladies on the front desk who were blameless (i assume) and tried to be helpful!**I contacted this dentists on the 28th of August requesting an emergency appointment and was told that I would need to register first.... but! ..I couldn't do this over the phone, so would need to go in. Nothing wrong with that. So I asked when the next appointment would be and I'd register when I arrived, only then to be told, no,.. I couldn't have an appointment until I'd registered, therefore requiring a second unnecessary trip. They were just warming at this point I've since realised! I did register the very next day, being in a lot of pain, but was advised that the earliest I could be seen (for an emergency!) was the 19th of September!!!! I had to get a temporary cap in the end that afternoon at a second dentists. The second dentist's also prescribed me antibiotics and said that I'd need x-rays. Given Trafalgar were now my actual dentists having registered, I went back to them and was advised that the earliest appointment (for x-rays, not treatment) would be the 16th. On the 5th of September I went into Trafalgar in extreme pain to see if they could consider me for any cancellations before the 16th and was advised someone would call me later that morning. Today (the 7th) I have been seen by an excellent dentist (Dentistry at 68) in Poole and they have taken x-rays too at my first appointment and booked me in for root canal surgery next week. I never received the promised call back from Trafalgar.I cannot say strongly enough, If you want to avoid extremely bad, frustrating and inept service and unnecessary pain for any longer than is necessary... AVOID THIS DENTISTS AT ALL COSTS!!!!! if ever I do get that call back from them I will certainly make my feelings known. I've never been moved to write a negative review I feel I should add and hate complaining! but hopefully this helps others avoid the same pitfalls.
SCA Trafalgar Dental Practice Swanage is a UK Dentist based in Swanage, South West England. SCA Trafalgar Dental Practice Swanage is located at 118 Kings Rd W, Swanage BH19 1HS, UK.
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